Rick Long
Transformation Management | Customer Experience | Product and Solution Design
Rick Long is a highly collaborative transformation leader with a strong record of driving strategic initiatives at world-class organizations including Capital One, McKinsey, Cigna, and Amazon Web Services. He blends analytical rigor with creative problem-solving to design targeted strategies that optimize resources, prioritize critical initiatives, and solve complex organizational challenges. Known for building trust quickly with senior leadership, Rick consistently delivers measurable impact in dynamic, ambiguous environments.
Strategic Transformation & Organizational Effectiveness Leader
Product Innovation & Customer Experience Strategist
Data-Driven Decisioning & Employee Engagement Executive
Enterprise Strategy & Cross-Functional Collaboration Expert
About
Rick Long
Rick Long brings deep experience leading transformation, innovation, and strategy across banking, healthcare, and technology industries. His career includes shaping enterprise business strategies, designing new customer experience models, and building large-scale programs that align leaders around measurable outcomes. At AWS, he drove one of the company’s signature Leadership Principles—"Earth’s Best Employer"—reducing attrition and influencing organization-wide culture. He also revitalized AWS’s employee listening program, doubling participation and expanding analytic insights to hundreds of leaders using AI-enabled sentiment analysis. At Cigna (Evernorth), Rick led product innovation efforts, turning customer insights into funded concepts and prototypes. His approach blends structured problem-solving, creativity, and influence across diverse teams and executive stakeholders. Rick is recognized for identifying core issues quickly, navigating ambiguity with clarity, and delivering scalable solutions that create long-term business value.
Services Offered
Business & Digital Transformation
Leading corporate change initiatives that enhance agility, profitability, and innovation.
Business Analysis & Strategic Planning
Developing actionable roadmaps that align technology investments with business goals.
Business Building & Organizational Scaling
Launching new businesses and product lines, growing teams, overseeing budgets up to $100M, and driving double-digit CMGR.
Business Development & Professional Services Growth
Identifying, winning, and delivering multimillion-dollar consulting and staffing engagements.
Business Strategy & Execution
Translating strategic vision into actionable plans that deliver measurable operational and financial results.
Capability Building & Executive Team Alignment
Developing high-performing teams, clarifying strategic vision, and establishing measurable success frameworks.
Change Strategy, Planning & Execution
Delivering change plans, integration plans, stakeholder analysis, resistance strategies, and readiness assessments.
Change Toolkit & Framework Development
Creating reusable frameworks, tools, and methodologies to standardize and scale change practices across organizations.
Cost Optimization & Value Realization (FinOps, KPI/OKR Frameworks)
Reduce run spend while proving ROI through disciplined FinOps and outcome-driven metrics.
Customer Experience Strategy
Creating frameworks that strengthen customer centricity and improve engagement across the lifecycle.
Deal Structuring & Closing Support
Assisting organizations in navigating complex negotiations, structuring value-driven agreements, and closing deals efficiently.
Digital Transformation & IT Strategy
Designing and executing enterprise-level technology roadmaps that drive alignment and business value.
Enterprise Digital Transformation & IT Strategy
Designing and implementing technology strategies that align IT investments and roadmap with business goals.
Global Market Expansion & Scaling
Growing sales operations across international regions and developing global go-to-market models.
Global Strategy, Operations & Consulting
Providing strategic guidance, general management, and consulting across international operations and business units.
IT Strategy & Transformation
Developing and executing global IT strategies that align technology investments with business growth.
IT Transformation Strategy & Execution
Developing and implementing end-to-end transformation plans that align technology with business goals.
Innovation, Patents & Technology Strategy
Leading technology innovation cycles, managing IP (patents), and guiding companies through technology-driven growth and transformation.
Introductions & Strategic Referrals
Connecting organizations with qualified buyers, partners, and solution providers to accelerate opportunity creation.
Market Disruption & Operational Challenge Navigation
Guiding leaders through volatile conditions with strategic judgment and pattern recognition that reduce risk and accelerate impact.
Operational Forecasting & Demand Prediction
Designing predictive attendance, flow, and demand models that guide staffing, operations, and pricing strategies.
Organizational Transformation & Team Alignment
Leading cross-functional teams through growth, restructuring, and large-scale transformation.
Partnership & Integration Strategy
Managing strategic alliances, vendor partnerships, and integration of key business initiatives.
Product Innovation, Prototyping & Roadmapping
Leading cross-functional teams to turn customer needs into scalable, funded solutions.
Startup Growth & Business Development
Leading early-stage go-to-market, client implementation, strategic partnerships, and revenue generation.
Strategic Account Management & Client Partnership
Building deep, long-term client relationships and ensuring delivery of measurable business value.
Strategic Client Engagement & Account Growth
Partnering with executives to identify opportunities, shape solutions, and drive long-term revenue.
Strategic Growth & Profitability Planning
Developing future-ready growth models that drive revenue, market share, and long-term competitiveness.
Strategic IT & Digital Transformation Planning
Developing long-term technology strategies that drive business growth and operational excellence.
Strategic IT Planning & Operations Management
Aligning IT strategy with corporate objectives, managing operations, and ensuring IT supports business performance.
Strategic Partnerships & Business Development
Structuring high-value media, content, and technology partnerships with global brands.
Strategic Technology Planning & Execution
Aligning IT and business objectives to deliver measurable ROI and long-term operational success.
Technology Solutions & IT Consulting Sales
Advising and selling high-impact consulting engagements aligned to business needs and ROI goals.
Vendor Management & Contract Negotiation
Managing vendor relationships and ensuring optimal value through effective contract negotiation.
Vendor Optimization & Technology Investment Alignment
Reducing spend, improving performance, and ensuring technology investments directly support business outcomes.
Vendor Partnership & Cost Optimization
Managing vendor strategies and translating technical investments into financial outcomes.
Vendor, Contract & Budget Oversight
Managing enterprise vendor ecosystems, multimillion-dollar budgets, and contract negotiations for complex technology operations.
AI/ML Strategy & Responsible Innovation
Leveraging AI, generative models, and ML analytics to improve operations, claims processing, risk modeling, and decision-making.
Account, Program & Portfolio Management
Leading multi-brand, multi-channel programs for OEMs and enterprise clients, ensuring measurable results and operational excellence.
Budget & Program Management for Large-Scale IT Projects
Overseeing project budgets, timelines, and resources to ensure successful delivery and operational readiness.
Business Process Optimization
Streamlining workflows and improving efficiency through digital and organizational transformation.
Business Process Redesign & Continuous Improvement
Reengineering end-to-end processes to improve efficiency, scalability, quality, and customer satisfaction.
Business Transformation & Turnaround
Leading large-scale organizational change to improve flexibility, resilience, and business outcomes.
Change & Process Management Excellence
Utilizing methodologies like Six Sigma, PMP, and change-management frameworks to drive process optimization and operational improvements.
Complex Program & Portfolio Oversight
Managing large, multi-site programs and portfolios, ensuring delivery on time, on budget, and to scope.
Consulting & Process Excellence
Advising organizations on processes, best practices, risk management and IT governance to optimize performance and scalability.
Contract Negotiation & Program Delivery
Designing, negotiating, and executing large-scale programs and vendor contracts that drive financial and operational gains.
Data Science Team Building & Capability Maturity
Developing high-performing analytics organizations, tools, and processes that accelerate impact.
Digital Transformation & Operating Model Design
Leading enterprise-wide modernization initiatives, Target Operating Model implementations, and IT organizational redesign.
ERP & Infrastructure Optimization
Leading global ERP turnarounds and data center modernization for improved efficiency and performance.
Enterprise Architecture & Process Optimization
Enhancing performance across legacy and digital platforms through process redesign and technology modernization.
Enterprise Digital & Agile Transformation
Driving digital adoption, agile practices, and organizational readiness for innovation.
Enterprise Integration & Change Management
Driving large-scale change initiatives and integrating systems, processes, and operations across the enterprise.
Enterprise Technology Governance & Budget Oversight
Managing multimillion-dollar technology portfolios, investments, and governance structures.
Enterprise Transformation & Organizational Strategy
Designing and executing transformation programs that improve alignment, operational performance, and business outcomes.
Financial Performance Improvement
Delivering cost reduction, operating efficiency, and financial recovery strategies that strengthen profitability.
Global IT & Organizational Change Management
Leading large, globally distributed teams through complex transformation programs.
Large-Scale Global IT Delivery & Program Oversight
Overseeing complex, multi-country technology programs to ensure high-quality, on-time delivery.
Operating Model & Organizational Design
Creating future-ready structures, governance models, and capabilities that support scale and performance.
Operational Efficiency & Cost Optimization
Driving cost savings and reducing portfolio waste through agile planning, metrics, and performance frameworks.
Operational Excellence & Cost Optimization
Driving efficiency, accountability, and multi-million-dollar cost savings through process innovation.
Operational Excellence & Team Optimization
Building high-performing IT teams, improving processes, and reducing operational inefficiencies.
Operational Optimization & Cost Efficiency
Applying Lean/Six Sigma methodologies to streamline processes and enhance profitability.
Operational Optimization & Lean Process Improvement
Implementing lean workflows that reduce cycle time, improve quality, and generate significant cost savings.
Organizational Change Management
Guiding teams through digital transformation to ensure adoption, performance, and sustainability.
Organizational Transformation & Resource Management
Restructuring teams, roles, and processes to create high-performing, repeatable delivery models.
PMO & Change Management Consulting
Building and scaling program management offices to deliver large-scale transformation.
Process Development & Lean Improvement
Enhancing efficiency and quality through process reengineering and continuous improvement.
Process Excellence & IT Operations Optimization
Establishing global IT standards, shared-services models, service-desk excellence, and cloud and Agile adoption to reduce downtime and capital costs.
Process Improvement & Performance Optimization
Identifying inefficiencies and implementing best practices to improve productivity, consistency, and outcomes.
Process, Performance & Operational Improvement
Enhancing business and IT performance through analytics, Lean processes, and continuous improvement.
Product Development Process Optimization
Restructuring development workflows to increase innovation, quality, and cost efficiency.
Product Management & Technology Portfolio Optimization
Aligning product, engineering, and business priorities to maximize value and accelerate innovation.
Product Strategy & Innovation Consulting
Guiding organizations through digital transformation, emerging tech adoption, and market expansion.
Project & Portfolio Management
Driving on-time, on-budget delivery of complex, cross-functional initiatives.
Technology & Operations Optimization
Improving business processes, enhancing fiscal performance, and strengthening competitive positioning.
Technology Portfolio, Budget & Vendor Optimization
Managing multimillion-dollar budgets, vendor ecosystems, DevOps processes, and Agile delivery to improve efficiency and reduce cost.
Technology Strategy & Large-Scale Transformation
Leading enterprise programs that improve performance, modernize platforms, and reduce cost and risk.
Vendor & Portfolio Optimization
Rationalizing vendor contracts and IT portfolios to reduce costs and improve efficiency while maintaining high performance.
AI & Data Analytics Strategy
Leveraging artificial intelligence, predictive analytics, and automation to improve decision-making, reduce risk, and enhance customer experiences.
AI & Data-Driven Customer Strategy
Leveraging AI, machine learning, and analytics to enhance customer engagement and operational performance.
AI & Generative AI Strategy Development
Designing enterprise AI roadmaps that align innovation with measurable business value.
AI & Machine Learning Execution
Developing and deploying AI capabilities to enhance customer experience, reduce risk, and accelerate growth.
AI Integration & Automation Solutions
Designing and deploying AI systems that improve efficiency, decision-making, and customer experience.
AI, Data & Emerging Technology Deployment
Building and implementing AI, analytics, and digital capabilities that drive value and innovation.
AI, Data & Personalization Solutions
Architecting AI-powered, real-time personalization and data-driven consumer experiences at global scale.
AI, Data Science & Predictive Modeling
Building machine learning, NLP, and computer vision solutions that improve operations, revenue, and customer experience.
Application Development & Enterprise Architecture
Designing and delivering mission-critical applications and forward-looking technology platforms that open new revenue streams.
Big Data, Machine Learning & Analytics Solutions
Designing and implementing data analytics, AI and ML-driven solutions to drive insights and business value.
Business Transformation & Efficiency Optimization
Identifying hidden inefficiencies and implementing systems that drive sustainable performance.
CRM & Customer Lifecycle Operations
Designing and implementing CRM platforms (e.g., Salesforce) to optimize customer experience and engagement.
CRM & Sustainability Platform Transformation
Delivering enterprise CRM modernization and sustainability/ESG reporting solutions.
Cloud & Infrastructure Optimization
Implementing SaaS, IaaS, and PaaS solutions to enhance agility, scalability, and cost efficiency.
Cloud & Platform Architecture
Designing and deploying scalable cloud-based frameworks for mobile, OTT, and connected device ecosystems.
Cloud Migration & Digital Transformation
Helping organizations migrate to cloud environments and modernize systems for resilience, scalability and performance.
Cloud Migration & Infrastructure Modernization
Executing large-scale cloud transitions and building secure, scalable, high-availability infrastructure environments.
Cloud Optimization & FinOps Strategy
Designing cloud architectures, improving cost efficiency, and negotiating contracts for maximum ROI.
Cloud Transformation & Architecture Modernization
Designing secure, scalable cloud ecosystems across Azure, AWS, and GCP.
Cloud-Native Architecture & Modernization
Leading cloud transitions, API-first design, and scalable architecture implementations.
Complex Software Delivery & Implementation
Leading multi-million and multi-billion dollar software conversions, migrations, and platform rollouts.
Customer & Guest Insight Platforms
Developing analytics systems, social listening tools, and sentiment models that turn feedback into business impact.
Data & Consumer Platforms (Architecture, Integration,Activation)
Build data pipelines and activation layers that turncustomer signals into revenue and retention.
Data Analytics & Business Intelligence
Implementing analytics frameworks to interpret data from supply chain, mobile networks, and enterprise operations to drive decision-making.
Data Management & Analytics
Leveraging actionable insights to improve decision-making, forecasting, and enterprise visibility.
Data Monetization & External Value Creation
Turning organizational data assets into new revenue streams and market opportunities.
Data, AI & Analytics Strategy
Monetizing data, implementing AI/ML solutions, and developing real-time business intelligence frameworks.
Digital & eCommerce Transformation
Modernizing digital ecosystems (SEO, SEM, websites, CRM, POS, analytics) to accelerate online sales and strengthen brand strategy.
Digital Transformation & Cloud Modernization
Designing and implementing scalable cloud architectures, microservices, and SaaS platforms to drive operational efficiency and innovation.
Digital Transformation & Enterprise Modernization
Leading large-scale technology transformations that drive efficiency, innovation, and performance.
Digital Transformation & Strategic IT Planning
Leading global IT modernization, infrastructure, and architecture redesign aligned with business objectives.
Digital Transformation & Technology Strategy
Designing enterprise digital strategies that modernize platforms, elevate customer experience, and unlock large-scale business impact.
Dynamic Pricing & Revenue Optimization
Creating pricing models for retail, entertainment, and attractions to increase profitability and customer satisfaction.
Emerging Technology & AI Strategy
Guiding leaders on how generative AI and new technologies can unlock growth, competitiveness, and operational efficiency.
Enterprise Application Development
Designing and delivering scalable, secure, and high-performance business applications.
Enterprise Architecture & Cloud Transformation
Designing and implementing modern, cloud-native, containerized, scalable architectures, including data warehousing and analytics.
Enterprise Architecture & Data Governance
Designing scalable architecture and robust governance frameworks that support secure, efficient growth.
Enterprise Data Strategy & Transformation
Designing data architectures and roadmaps that align with business goals and regulatory requirements.
Enterprise IT Architecture & Infrastructure Design
Building and securing scalable, robust IT and network infrastructures aligned with business needs.
Enterprise Platform Strategy (Global Scaling, Governance,Roadmaps)
Define the target architecture and governance toscale platforms consistently across regions and brands.
Enterprise Technology Guidance (AI through z/OS)
Helping clients navigate and adopt technologies across the full modern-to-legacy spectrum.
Enterprise Transformation & Modernization Roadmaps
Developing and leading large-scale IT modernization plans, including cloud migration and ERP integration.
Global Mobile & Application Delivery
Leading development and deployment of mobile applications (native, cross-device, and web-based) for global audiences.
Go-to-Market Design for Software & Services
Crafting and executing strategies for SaaS, professional services, and enterprise technology solutions.
Innovation & Emerging Technology Strategy
Building innovation hubs and commercializing AI, IoT, blockchain, and generative AI solutions that drive competitive advantage.
IoT & Connected Product Innovation
Leading IoT strategy, connected ecosystems, and global device platforms for consumer electronics and smart products.
IoT & Smart-Home Business Model Development
Building and scaling IoT-enabled products and business models across HVAC, smart home, and commercial/residential services.
Location Intelligence & Mobile Data Solutions
Building mobile-location and GIS/GPS-based applications that deliver insights for marketing, operations, telecommunications, and logistics.
Logistics & Operations Management
Optimizing logistics, supply chain, and operational execution to improve reliability, cost efficiency, and scalability.
Mobile Application Development
Leading multi-platform app design, development, and launch strategies for enterprise and consumer products.
Operational Strategy & P&L Management
Streamlining operations and optimizing performance across enterprise functions.
Organizational Performance & DevSecOps Alignment
Improving collaboration, engineering quality, and delivery speed through modern practices and effective team structures.
Pipeline Acceleration & Risk Mitigation
Implementing proven strategies and tactics to increase deal velocity while reducing uncertainty and execution risk.
SaaS & Product Development Consulting
Guiding teams in end-to-end software development, DevOps optimization, and product lifecycle management for fintech and enterprise SaaS solutions.
SaaS and Cloud-based Software Product Development
Creating SaaS solutions for supply-chain, data analytics, and enterprise operations leveraging cloud and scalable architectures.
Strategic IT Planning & Governance Architecture
Designing enterprise governance models, OKRs, and KPI tracking to align technology and business outcomes.
Strategic Technology & AI-Driven Transformation
Envisioning and executing technology strategies that yield competitive differentiation and measurable outcomes.
Streaming Video & Media Delivery Systems
Developing secure, high-performance VOD and live streaming platforms with integrated ad technologies.
Technology & Systems Implementation
Designing and executing scalable cloud, SaaS, and automation solutions.
Technology Innovation & Systems Modernization
Leading digital engineering initiatives that reduce transaction time, lower compute costs, and modernize core systems.
Web3 & Blockchain Solutions
Building decentralized applications and immersive, interactive digital experiences.
AI Risk, Model Validation & Audit Advisory
Establishing end-to-end risk management for AI/ML systems, including monitoring, testing, and governance.
Advisory Services & Board Engagement
Guiding executive teams on AI, technology strategy, governance, and digital leadership.
Advisory Services for Financial Services & Mortgage Technology Businesses
Offering deep domain expertise in banking, mortgage origination/servicing, retail deposits, and wealth management systems.
Board Advisory & Executive Consulting
Providing board-level technology insights, risk guidance, and business-technology alignment strategies.
Business Continuity & Crisis Management
Building resilient systems and response protocols to ensure operational stability.
C-Suite Advisory & Executive Presentations
Guiding executives on data strategy, platform modernization, and emerging data technologies.
Cloud & Infrastructure Modernization (Resilience, Performance,Security)
Migrate and tune workloads for scalability, reliability,and security without disrupting the business.
Cloud Strategy & Digital Disruption Advisory
Helping enterprises modernize infrastructure, adopt cloud-native architectures, and embrace emerging technologies.
Cloud, SaaS & Shared Services Security
Creating secure, standardized frameworks that support enterprise digital transformation.
Cross-Industry & Cross-Functional Advisory
Advising on technology, strategy, compliance, and business-IT alignment across industries such as power, logistics, transportation, distribution, staffing, and consulting.
Cross-Industry & Global IT Advisory
Providing strategic technology guidance, architecture, security, and compliance services across various industries and international operations (North America, Latin America, China, etc.).
CxO Leadership & Strategic Advisory
Guiding CEOs and boards on technology strategy, value creation, and enterprise operations.
Cyber Risk & Governance Frameworks
Establishing governance models, metrics, and reporting systems that enhance transparency and accountability.
Cybersecurity & Cloud Strategy
Developing strategic cyber roadmaps and cloud alignment initiatives to strengthen enterprise resilience.
Cybersecurity & Compliance Leadership
Building security and governance programs that meet HIPAA, PCI DSS, SOC 2, SSAE 16, and other regulatory standards.
Cybersecurity & Risk Management
Safeguarding critical systems, data, and compliance across the enterprise.
Cybersecurity Strategy & Risk Management
Developing and implementing security frameworks, controls, and programs that elevate organizational resilience.
Cybersecurity, Data Privacy & Regulatory Compliance
Implementing enterprise cybersecurity programs aligned with SOC 2, HIPAA, PCI, ISO, FDA, GDPR, SOX, and more.
Data Governance, Security & Compliance
Establishing frameworks that ensure data integrity, consistency, and compliance across regulated industries.
Data Governance, Security & Operational Finance Integration
Implementing data strategy, identity management, and security protocols to ensure compliant, efficient operations and improved margins.
Data, Compliance & Risk Management
Implementing frameworks that strengthen governance, analytics capability, and operational integrity.
Digital Transformation & Business Optimization
Leading enterprise-wide modernization across cloud, infrastructure, cybersecurity, continuity planning, and performance improvement.
Digital Transformation & Risk Mitigation
Aligning IAM initiatives with enterprise modernization to improve agility and reduce risk.
Enterprise Cybersecurity Program Development
Designing and implementing scalable, sustainable security programs tailored to organizational maturity.
Executive & Board Cyber Advisory
Facilitating cybersecurity strategy sessions and resilience planning for senior leadership teams.
Executive & Team Enablement
Providing education, guidance, and tools that empower teams to sustain IAM excellence.
Executive Advisory & Board-Level Engagement
Providing strategic guidance to boards, executives, and cross-functional teams on maximizing business value through technology.
Executive Advisory & Leadership Alignment
Providing strategic change guidance to senior leaders, ensuring initiatives align with measurable business outcomes.
Executive Advisory & Leadership Coaching
Supporting CEOs and senior leaders through peer forums, strategic planning, and decision-making guidance.
Executive Advisory & Startup Partnerships
Providing mentorship, advisory, and leadership development for startup founders and executive teams.
Executive Advisory on Technology, Planning & Risk Management
Advising leaders on critical decisions, risk mitigation, and maximizing technology investment value.
Global Infrastructure, Cloud & Engineering Management
Overseeing enterprise-scale infrastructure, cloud environments, networks, and architecture with a focus on reliability and security.
Governance, Cybersecurity & Integration Strategy
Strengthening governance, raising cybersecurity maturity, and improving data integration outcomes.
IAM Strategy & Roadmapping
Building tailored security strategies that align with business goals and compliance standards.
IAM Value Engine Deployment
Implementing a proprietary framework to optimize people, processes, and technology.
IT Governance & Risk Management
Implementing frameworks that enhance compliance, transparency, and operational control.
IT Governance, Risk & Cost Management
Implementing governance frameworks and managing risk, budgets, and cost optimization initiatives.
IT Governance, Risk & Cybersecurity Management
Establishing governance, compliance, and cybersecurity frameworks to support regulatory, operational, and business risk requirements.
IT Infrastructure & Cybersecurity Excellence
Building resilient, secure, and scalable systems aligned with global best practices.
Identity & Access Management (IAM) Consulting
Designing and implementing secure, modern IAM frameworks that streamline operations.
Incident Response & Crisis Management
Reducing response times and improving readiness through playbooks, simulations, and executive tabletop exercises.
Operational Optimization & Compliance Management
Driving process improvements, cost efficiency, and regulatory compliance including PCI and industry-specific frameworks.
Responsible AI, Governance & Compliance
Implementing frameworks such as SR 11-7, EU AI Act, and NIST RMF to ensure transparency, fairness, and regulatory readiness.
Risk Assessment & Remediation Strategy
Evaluating existing IT systems, identifying risks, and developing roadmaps to remediate vulnerabilities while preparing for future growth.
Scaling & Growth Advisory
Helping organizations select the right technology, processes, and talent models to scale effectively and sustainably.
Security Modernization & Integration
Replacing outdated systems with scalable, cloud-ready IAM platforms.
Security Organization Design & Team Building
Structuring, mentoring, and expanding global security teams from startup to enterprise scale.
Strategic Board & Executive Advisory
Advising boards and C-suites on digital readiness, risk management, and technology governance.
Strategic Technology & IT Governance Advisory
Strengthening IT governance, cybersecurity posture, and strategic oversight frameworks.
Technology Strategy, Architecture & Cybersecurity Advisory
Guiding IT direction, solution architecture, and security priorities for long-term resilience.
AI-Powered Analytics Enablement
Implementing advanced analytics and AI models to accelerate decision-making, boost productivity, and improve business outcomes.
Advanced Analytics & Reporting Enablement
Delivering insights-driven ecosystems that improve decision-making, performance, and customer outcomes.
Application & Product Delivery Leadership
Managing large engineering teams delivering mission-critical applications across global industries.
Business & Technology Transformation Leadership
Driving enterprise-wide modernization, operational optimization, and innovation for competitive advantage.
Business Development & Multi-Million-Dollar Deal Leadership
Driving new business, expanding service lines, and closing large, complex enterprise engagements.
Business Development Consulting & Support
Advising leadership teams on go-to-market strategy, pipeline development, and deal prioritization.
Business Transformation & Digital Strategy Leadership
Designing and executing enterprise strategies that modernize operations and unlock growth.
Business Transformation Consulting
Leading organizational shifts across talent, scheduling, IT access, analytics, and enterprise operating models.
Change Leadership & Cross-Functional Alignment (Stakeholder Engagement)
Orchestrate decisions and communications so product, engineering, and business move as one.
Change Management & Transformation Leadership
Guiding organizations through complex change initiatives to ensure adoption, alignment, and sustained performance improvement.
Change Management & Workforce Transition Programs
Guiding businesses through change, including staff reorganization, relocation, and workplace transformation.
Culture Building & Change Leadership
Strengthening communication, accountability, and values-based leadership to cultivate high-performing cultures.
Data & Analytics Enablement
Executing data-warehousing, analytics, and business-intelligence solutions that align technology with business insights.
Data Strategy & Technical Leadership
Providing strategic and hands-on leadership across IT, AI, product development, and analytics for complex organizations.
Data-Driven Decision Making & Insights Enablement
Building analytics, employee listening, and sentiment intelligence programs that guide leadership action.
Digital Transformation Leadership
Driving enterprise modernization and technology-enabled growth through innovation and automation.
Enterprise Change Management Leadership
Standing up change management offices, building playbooks, and establishing enterprise change capability.
Enterprise Digital Transformation Leadership
Developing and executing digital strategies that align technology with business goals and drive scalable impact.
Enterprise ML & Model Deployment Leadership
Building and scaling AI models for credit, fraud, personalization, and operational intelligence.
Enterprise Sales Leadership & Revenue Strategy
Leading sales organizations and defining strategies that drive large-scale growth.
Enterprise Systems Implementation Leadership
Guiding ERP, CRM, QMS, HRIS, and MES deployments from planning through execution and change adoption.
Executive & Technology Leadership Coaching
Strengthening communication, collaboration, and decision-making to accelerate innovation and performance.
Executive Coaching & Leadership Development
Helping leaders grow, strengthen decision-making, and build cultures that elevate performance.
Executive Coaching & Team Development (Architecture, Delivery Excellence)
Uplevel leaders and architects with playbooks and coaching that improve speed, quality, and ownership.
Executive Collaboration & Influence Leadership
Driving alignment across business and HR leaders, establishing measurable goals, and fostering cross-functional engagement.
Executive Leadership & Startup Growth Management
Leading startups from founding through growth and scaling, with P&L, global operations, and strategic execution responsibility.
Executive Stakeholder Engagement
Partnering with C-suite and senior leaders to align talent strategies with organizational objectives.
Global & Cross-Border IT Delivery Leadership
Managing technology implementations and transformations across multiple countries and regions.
Global Delivery & Organizational Leadership
Building and scaling high-performance technical and cross-functional teams.
Global IT & Business Transformation Leadership
Guiding organizations through digitalization, global IT rollouts, and enterprise transformation across multiple countries.
HR Strategy & Organizational Effectiveness
Aligning workforce strategy with business goals to drive engagement, retention, and performance.
High-Performance Team Development & Culture Building
Creating globally engaged, high-performing teams and cultivating cultures of collaboration and innovation.
High-Performance Team Leadership
Cultivating motivated, innovative teams that thrive on collaboration and accountability.
Hybrid Work Strategy & Optimization
Helping organizations design and implement high-impact hybrid models using the Balanced Hybrid® framework.
IT Operations Leadership & Service Delivery Excellence
Enhancing operational efficiency, reliability, and service quality through strong team leadership and process optimization.
Large P&L and Global Team Leadership
Managing major budgets and overseeing multinational technology and operations teams.
Leadership & Culture Development
Building psychologically safe, autonomous teams that align with organizational vision and values.
Leadership Development & Organizational Change
Building world-class teams and fostering a culture of collaboration, agility, and innovation.
Leadership Development & Organizational Health
Coaching executives and rising leaders while building resilient, high-performing teams and cultures.
Leadership Development & Team Building
Building and mentoring high-performing teams that deliver measurable business impact.
Leadership Development & Team Revitalization
Cultivating high-performance cultures through mentorship, clear vision, and results-oriented leadership.
Operational Transformation & Field Enablement
Restructuring field teams, optimizing onboarding, and building customer success functions that increase loyalty and scale efficiently.
Organizational Change Management & Leadership Coaching
Guiding leaders and teams through change using structured methods that build clarity, alignment, and adoption.
People Development & Executive Coaching
Developing leaders and high-performing teams through coaching, mentoring, and structured talent development programs.
Product Leadership & Strategy Development
Defining and executing product roadmaps aligned with market trends and business value drivers.
Product Strategy & Innovation Leadership
Building and prioritizing product roadmaps that align with business goals and market disruption.
Program & Change Management for Talent Functions
Leading integration, operational improvement, ATS optimization, and change initiatives across the talent lifecycle.
Program & Portfolio Leadership (PMO Setup, Risk & Dependency Management)
Stand up a results-oriented PMO to de-risk delivery and keep multi-track programs on schedule.
Program & Product Strategy Leadership
Managing complex product and program portfolios across global organizations to deliver scalable, high-impact outcomes.
Program & Project Recovery Leadership
Restoring troubled initiatives and stabilizing mission-critical projects.
Program, Portfolio & PMO Leadership
Leading complex enterprise programs and establishing PMO structures that ensure successful delivery.
Recruitment Operations & Team Development
Building and scaling high-performance recruiting teams that exceed performance, revenue, and profitability goals.
SaaS Product & Operational Leadership
Building and scaling technology platforms for workplace management, hybrid-work enablement, and operational efficiency.
Sales & Revenue Growth Leadership
Driving top-line expansion through optimized performance, product strategy, and customer engagement initiatives.
Sales Operations & Team Development
Developing high-performing teams, optimizing processes, and implementing systems for sustainable success.
Sales Team Leadership & Performance Optimization
Building and coaching high-performing sales teams to exceed targets and expand market presence.
Strategic Alignment & Executive Coaching
Guiding leadership teams to sharpen focus, improve communication, and execute with accountability.
Strategic IT Leadership & Planning
Offering strategic guidance and leadership to align technology initiatives with business goals, manage risk, and deliver long-term value.
Strategic Planning & Enterprise Alignment
Developing corporate strategies that guide decision-making and activate leadership at all organizational levels.
Strategy-to-Execution Leadership
Translating vision into action plans that drive transformation, accountability, and sustainable results.
Supply Chain Planning & Operations Leadership
Designing and overseeing supply-chain systems and processes that optimize logistics, planning, and delivery.
Technology Leadership & Mentorship
Building and leading cross-functional teams that deliver innovation in mobile and cloud environments.
Technology Portfolio, Infrastructure & Product Leadership
Managing cross-functional IT portfolios, infrastructure, network optimization, and software/product development initiatives.
Technology Services & Staff Augmentation Leadership
Delivering scalable IT resourcing solutions that support transformation and operational demands.
Technology Transformation & Turnaround Leadership
Rebuilding IT organizations, modernizing systems, and aligning technology with business strategy.
Training, Communications & Adoption Enablement
Designing communication strategies, facilitating training and UAT, and improving user experience to drive adoption.
Vendor & Partner Performance Enablement
Managing vendor contracts and establishing performance scorecards for operational efficiencies.
Workplace Transformation Consulting
Guiding companies through return-to-office planning, space utilization, seat management, and hybrid workforce design.
Business Development as a Service (BDaaS)
Providing end-to-end support for customer acquisition, deal flow, and revenue growth through a flexible, partner-driven model.
CEO, Board & Investor Advisory
Partnering at the highest levels to bring foresight, clarity, and conviction to critical decisions and transformations.
Complex Program & Change Leadership
Leading ERP modernization, M&A integration, process reengineering, and enterprise-wide transformation programs.
End-to-End Data Supply Chain Leadership
Managing acquisition, governance, processing, integration, analytics, and monetization to create enterprise-grade data capabilities.
Exit & Succession Readiness
Preparing founders and executives to transition, sell, or step back without disrupting business continuity.
Go-to-Market & Product Strategy
Designing and executing programs that improve customer acquisition, increase share, and unlock new revenue streams.
M&A & Large-Scale Transformation Delivery
Leading technology integration, platform simplification, operational optimization, and strategic cost management across multi-business environments.
M&A Due Diligence & Integration Management
Assessing technology environments, unifying systems, optimizing architecture, and managing integration risk.
M&A Integration & Cross-Industry Advisory
Leading technology integration in acquisitions and advising across industries including FinTech, airline, hospitality, and media.
M&A Integration & International Expansion Advisory
Supporting acquisitions, integrations, and global growth initiatives with proven frameworks and rapid-impact planning.
M&A Integration & Operational Synergies
Managing complex integrations to unlock financial, technological, and operational value.
M&A Integration, Carve-Out & IPO Readiness
Leading technology integration for mergers, acquisitions, divestitures, venture exits, and public offerings.
M&A Security Integration
Managing acquisition due diligence and integration to protect assets and ensure seamless onboarding.
M&A Strategy, Due Diligence & Integration
Guiding organizations through pre- and post-acquisition planning, technology alignment, and cultural integration.
M&A Technology Integration
Managing end-to-end integration planning, execution, and optimization for acquisitions and divestitures.
M&A, Divestiture & Post-Merger Integration Leadership
Leading global ERP deployments, systems divestitures, and IT integrations to realize synergies and ensure smooth transitions.
M&A, IPO & Integration Strategy
Leading technology & operations integration during mergers, acquisitions, and IPO preparation to ensure smooth transitions and scalable growth.
Mergers, Acquisitions & Integration Leadership
Guiding post-merger integration, systems consolidation, and operational alignment for global organizations.
Mergers, Acquisitions & Private Equity Advisory
Supporting $1B+ M&A deals through technology due diligence and post-integration strategy.
Mergers, Acquisitions & Restructuring Leadership
Overseeing IT integration, re-branding, and organizational transitions for global enterprises.
Organizational Transformation & Execution Alignment
Identifying misalignment, simplifying complexity, and turning strategy into measurable business results.
Private Equity & Portfolio Company Advisory
Supporting PE firms and portcos with scalable tech services and transformation-ready talent solutions.
Talent Acquisition Strategy & Leadership
Designing and leading strategic TA initiatives that accelerate hiring effectiveness and business outcomes.
Team Development, Succession Planning & Organizational Restructuring
Building strong, scalable teams and organizational structures that support long-term success.
Technical Due Diligence & Technology Assessments
Evaluating architecture, infrastructure, security, processes, and teams to guide investment, M&A, and strategic decisions.
Technology Integration for Mergers, Acquisitions & Growth
Leading system integrations, infrastructure transitions, and IT due diligence for mergers, acquisitions, and high-growth ventures.
VC & Private Equity Advisory
Supporting investors through executive transitions, organizational stabilization, and enterprise value protection.
CIO-Level Strategy, Execution & Governance
Aligning IT strategy with business goals, optimizing resource allocation, and unifying technology across divisions.
CTO-as-a-Service / Interim Technology Leadership
Leading all technical, infrastructure, and security operations on a transitional or consulting basis.
Contingent Workforce & HCM Advisory
Guiding leaders on workforce planning, contractor programs, and human capital optimization.
Enterprise Technology & CIO Advisory
Guiding IT modernization, delivery optimization, and change initiatives across complex organizations.
Enterprise Technology Leadership (CIO/CTO)
Guiding cloud, cybersecurity, e-commerce, infrastructure, and enterprise systems across complex global organizations.
Fractional & Interim Leadership
Providing executive stability, operational clarity, and strategic execution during transitions or scaling phases.
Fractional CIO & Technology Leadership
Providing executive-level technology strategy, digital transformation planning, and IT governance for growing enterprise organizations.
Fractional CIO / CTO & Executive Advisory
Guiding boards and executive teams on technology strategy, digital transformation, and innovation.
Global IT & Industry-Specific Advisory
Providing guidance and leadership for companies in media and telecommunications, real estate, records management, shared services, and related sectors.
IT Leadership Development & Executive Mentoring
Coaching CIOs and technology leaders to enhance decision-making, organizational leadership, and strategic impact.
Interim CIO Leadership & Technology Transformation
Guiding organizations through modernization, restructuring, and strategic IT planning.
Operational Excellence & COO-Level Advisory
Designing and optimizing systems, processes, and operations that scale efficiently and deliver measurable outcomes.
Supply Chain & Medical-Device Industry IT Solutions
Implementing supply-chain, ERP and operational IT systems tailored to life sciences, healthcare, and manufacturing sectors.
Matt delivered a comprehensive service and solution to us, on time, and very professionally. We were delighted with his service, and his knowledge helped us understand exactly what was on the table. Thanks again
Andrew Brummer
Matt delivered a comprehensive service and solution to us, on time, and very professionally. We were delighted with his service, and his knowledge helped us understand exactly what was on the table. Thanks again
Andrew Brummer
Matt delivered a comprehensive service and solution to us, on time, and very professionally. We were delighted with his service, and his knowledge helped us understand exactly what was on the table. Thanks again
Andrew Brummer
Matt delivered a comprehensive service and solution to us, on time, and very professionally. We were delighted with his service, and his knowledge helped us understand exactly what was on the table. Thanks again
Andrew Brummer
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